Client Operational Communication
Contact DOS Support
The DOS Automated Support Unit operates 24/7. Submit an official request through the ASU Support Form, or reach DOS ERA directly by email.
PRIMARY ENTRYONLINE 24/7
DOS ASU Support Request
Routes directly to the existing DOS ASU — Support Request form. Submissions are classified, acknowledged by DOS ERA, and escalated to the DOS team when required.
- Encrypted client communication
- Automatic priority classification
AUTOMATED RESPONSEExisting Accounts
DOS ERA Support Email
DOS ERA is the automated acknowledgement and support communication layer of the DOS Ecosystem. Send your issue or inquiry and ERA will acknowledge it and keep the request moving through the support workflow.
DOS ERA Support Email
hello@mg.directiveos.com.auPrefer to chat first? Micah can capture your details and route them straight to the ASU form.
Chat With MicahPriority outages: For critical system interruptions, submit the support request and select HIGH priority for immediate escalation flags.